DIA LEGAL CENTRE

Guarantees, Policies & Legal Info

Everything in one place — Driving International Association's complete policy framework and legal guidelines.

Official Version • Last Updated: April 2026

Privacy & Security Policy

Last updated: April 2026

We value your privacy and security. This policy outlines how we handle and protect your personal information.

Introduction

Driving International Association (DIA) is committed to protecting your privacy. This policy explains how we handle your personal data when you use our International Driving Permit services at drivinginternationalassociation.com.

DIA does not sell your personal data to any third-party marketing companies. Your information is used solely to process your IDP application.

Data We Collect

We collect the following information to process and verify your applications securely:

Personal Information: Full name, Date of Birth, Email address, Phone number, and Residential address for physical IDP kit delivery.
Document Data: Domestic driving license details and uploaded photos (for translation purposes), Passport-size photograph (for IDP generation), and Government ID details (for identity verification).

Payment Data Security

Your transaction details are handled with the highest level of security standards:

DIA does not store your card, UPI, or payment credentials. All payment data is processed securely through authorized PCI-DSS compliant payment gateways (Razorpay & Stripe USA). We accept Credit Card, Debit Card, UPI, Apple Pay, and Google Pay. DIA has no access to your complete payment credentials.

How We Use Your Data

We process your personal information strictly for core service delivery and compliance:

To generate your Digital IDP Translation and Physical Membership Kit
For real-time QR-based verification on our portal
To communicate updates, delivery status, and renewal reminders regarding your IDP
To provide customer support and process refund or support requests
To comply with applicable laws and regulations

Data Security Measures

Driving International Association takes the security of your personal data seriously. We employ industry-standard security measures to protect your information:

SSL encryption on all pages and transactions
Secure servers — your license details are never stored in plain text
We do not sell your data to any third-party marketing companies
Payment processing handled by PCI-compliant authorized payment gateways
Access to customer data restricted to authorized DIA team members only

Data Retention

Driving International Association stores your IDP translation data to provide you with Instant Download access whenever you log in to your member dashboard. This allows you to:

Re-download your Digital IDP at any time
Request free reprints of your physical booklet
Access your IDP history and renewal information

Your data is retained for the duration of your active IDP membership. You may request data deletion by contacting info@drivinginternationalassociation.com. Note that deletion may affect your ability to access DIA services.

Cookies & Tracking

Our website uses cookies to improve your browsing experience and analyze site traffic:

Essential cookies — required for core website functionality and security
Analytics cookies — help us understand how visitors use our website
Marketing cookies — used to show relevant advertisements (can be disabled)

You may disable non-essential cookies through your browser settings at any time. This will not affect your ability to apply for or access your IDP.

Your Rights

As a customer of Driving International Association, you hold the following rights regarding your personal data:

Access the personal data we hold about you
Request correction of inaccurate personal data
Request deletion of your data (subject to legal obligations)
Withdraw consent for marketing communications at any time
Lodge a complaint with the relevant data protection authority

To exercise any of these rights, contact us at info@drivinginternationalassociation.com.

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